MPA is the Champion of Service Delivery Excellence.
To facilitate and lead the renewal and modernization of a citizen- centric Public Service.
|Strategic Priority ||National Pillar
|1. Review and operationalize the governance framework of the public service||Pillar 6: Good Governance|
|2. Redesign and build the HRM architecture for a 21st century Public Service||Pillar 1: People-Centered Development|
|3. Develop and implement the service delivery policy framework and architecture||Pillar 6: Good Governance|
|4. Build the human resource capability and capacity for national developmen||Pillar 5: A more diversified, knowledge intensive economy|
|5. Build Business Continuity Management capacity of the public service||Pillar 3: National and Personal Security
Pillar 4: Information and Communication Technology
|6. Develop and strengthen the MPA's capability and capacity||Pillar 6: Good Governance|
Team-Driven In the spirit of mutual respect and cooperation we partner amongst ourselves and with Ministries, Departments and other stakeholders to meet needs. We believe in harnessing diverse proficiencies and fostering commitment and discipline to achieve positive results.
Results-Oriented We are focused on achieving results and measuring our performance to ensure that our stakeholder's needs are consistently met. Whilst we persevere to meet these needs, we will innovate and adapt to our changing environment always remaining accountable for our results and celebrating achievements along the way.
Integrity-Based We interact amongst ourselves and others with honesty, building relationships based on respect and trust. In honoring our commitments we conduct our affairs ethically to ensure that we meet all professional obligations.
People-Centred We value and involve our stakeholders whether they are citizens, members of the business community or one of our own staff and strive to remain responsive to their needs. We are focused on providing high quality standards of service and efficiency.